Apartment 2020 Guzape respects guest privacy and is committed to responsible handling of personal information. This policy explains how guest data is collected, used, and protected.
1. Information Collected
We may collect:
- Names and contact details
- Email and phone numbers
- Government-issued ID for check-in
- Payment information
- Reservation history
- Website interaction data
2. Use of Information
Information is used to:
- Confirm and manage reservations
- Deliver accommodation services
- Support guest communication
- Improve operations
- Meet legal requirements
- Send marketing communications with consent
3. Information Disclosure
We only share data with:
- Payment gateways
- Booking platform providers
- Regulatory authorities when required
- Essential service vendors
We do not sell personal data.
4. Security
We maintain reasonable safeguards to protect personal information.
5. Cookies & Analytics
We use cookies to improve website functionality and user experience.
6. Retention
Data is stored only as long as necessary for business and legal purposes.
7. Rights
Guests may request access or correction of personal data subject to legal limits.
